To set FedEx as your default carrier when you purchase shipping labels: That way if you also use USPS, we’ll prioritize FedEx every time you purchase a label. Setting FedEx as your default shipping carrierĪfter you’ve purchased a FedEx shipping label on Etsy, you can set FedEx to be your default carrier if you plan to use FedEx regularly. If you insured your package through Shipsurance, learn how to file a claim. The status of the claim will show in the order details. If it is payable, you will receive a credit in your Payment account for the approved claim amount. FedEx will review the claim and determine whether it is payable or not. Fill out the claim form by specifying the impacted item(s) in the order, the reason for filing the claim, and the amount.Įtsy will send FedEx a record of your claim.Select File a claim within the shipping label details.Find the order you want to file a claim for.To file a claim on Etsy for a FedEx SmartPost® shipment: If you purchased FedEx’s service SmartPost®, you must file a claim on Etsy. įor refunds related to late delivery, loss, or damage of a package without additional shipping insurance, you may be able to file a claim directly with FedEx. Learn how to request a refund for a shipping label. You can purchase a new label at a later time. If you bought a label by accident or no longer need it, you can request a refund for unused, unscanned labels within 10 days of purchase. You can purchase additional insurance for FedEx shipments through Shipsurance. Learn more about what can and cannot be sent in the mail.Īll FedEx labels purchased through Etsy come with up to $100 of liability insurance. Learn more about the required documents for international shipping on the FedEx International Shipping Resources page. When you purchase an international shipping label, the necessary forms will be provided to you. Packages shipped via FedEx must be dropped off at a FedEx location.įor sending items within the US, you can choose:ĭepending on the international destination, we offer FedEx International Priority®, FedEx International Economy®, and FedEx International Ground to Canada®. Available shipping servicesĮtsy and FedEx offer a selection of methods for sending parcels, and tubes to both domestic and international addresses. Associated credits, additional fees, or surcharges will also be listed on your payment account as a “FedEx Shipping Label Adjustment.” Learn more about FedEx surcharges. The cost of each purchased shipping label will appear separately in your payment account. If any discrepancies are found at that time, FedEx will adjust the final cost of the label. When the package is delivered, FedEx will verify that all of the information you entered is accurate. When you purchase a FedEx® Shipping Label on Etsy, the label’s cost is an estimate from FedEx based on your entered shipping service, weight, dimensions, origin zip code, and destination zip code. transaction fee ), from Etsy to use FedEx shipping labels. There are no additional fees, outside Etsy’s normal fees (i.e. Setting FedEx as your default shipping carrer.
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